Frequently asked questions
Once you place the order on the website, you will see a confirmation message on the site. You will also see your order status when you go to your account on our website. Additionally, there will also be a confirmation email sent from our end to you.
If your payment is successful, you will get a confirmation email from our end.
This usually does not happen. However, should you face such an issue, contact us on +91-9211238795 and we will help resolve the issue.
You can make an online payment via Debit or Credit card or Cash on Delivery.
Shipping is Free on orders above the value of Rs. 1000. Shipping Fees of Rs. 99 is charged for orders under Rs. 1000.
Yes, we do deliver to certain countries. Please get in touch with us at info@organicharvest.in or you can call us on +91-9211238795
Your order will take anything between 7-10 working days to reach you.
In your account on the website, you can file for a return by stating the reason for return. Should you face any issues, feel free to call us on +91-9211238795 to raise a return request.
No. Unfortunately, we don’t have that option.
Yes, cash on delivery is an option for orders within India.
Yes, the products are exchangeable unless mentioned otherwise on the product page.
If you have made a card payment, the money will be credited back into your account once you exchange the product.
Yes, please refer to our Return and Refund page on our website.
Yes, please make sure you create an account if you wish to place an order.
Yes, you can place an order for someone else. Do ensure that the Shipping Address synced with your account is changed and the new delivery address is made available while placing the order.
